With the release of the first ever sub 250g aerial photography and film making drone, the DJI Mavic Mini.
See attached photo's of the manual & the box it arrived in mentioning the "Motion Detection" feature. Compare All Sub 250gram Mini Pocket Camera Drones. Kindly be informed that the camera does not have motion sensor as it does not have CCTV function. The micro SD video card I used was brand new and stores other video files without issue.
The attached video shows the camera DOES NOT FUNCTION AS ADVERTISED.ġ) NO VIDEO IS RECORDED, no 1080p & no 720p.Ģ) Since no video is recorded in any mode, the camera does not operate in motion detection.Ĥ) The USB video cable does not display any signal what so ever coming from the mini camera. I spent a lot of my time and energy to get your video. After much time and effort preparing a video small enough that my email service provider would allow to send (25mB) I met their demands for proof of faulty product & provided all the items they "requested" and after over a month I still I have not received a refund. I was shocked at how completely ridiculous and unreasonable their demands for proof of a faulty product are. A short video of the defective/ not working/ wrong/ incomplete item.įor further inquiries/assistance on your recent purchased, please contact the online store customer support at A photo of the defective/ not working/ wrong/ incomplete item (front and back)ģ. A photo of the package with clear tracking number and other details.Ģ. Therefore, we will need some information as evidence from you:ġ. Referring to your feedback on the item you purchased, we will evaluate this further for better customer's experience. "Thank you for your patience and taking the time to communicate to us why our product did not meet your expectation. Subject: Re: Request refund item dead on arrival 0LS53268R61270605
This chinese product has very poorly written english instructions which were Very difficult to understand even for an Electrical Engineer which is my profession, I understand how to use oscilloscopes, spectrum analysers, and can program various Automated Test Equipment (ATE), the point being I know how to use very complicated electronics so figuring out a camera is easy even without instructions.ħ-18-2020 When I reported the item was not functioning, ZestAds required PROOF that their camera does not work before they would grant me a refund. 6-26-2020 I purchased an HD camera from ZestAds on 6-26-2020 and spent 2 weeks trying to get it to work.